1, KH. No. 64-19/2, Tikri Kalan, Delhi 110041

Terms and Conditions

Effective From 2025

Welcome to https://theanzo.in. By using this website, you agree to be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you should not use our website.

1. General

This website is owned and operated by THE ANZO EQUIPMENT AND SPARE PARTS. Throughout the site, the terms “we”, “us”, and “our” refer to the company. By accessing or purchasing from our website, you engage in our “Service” and agree to the terms outlined here.

2. Products & Services

  • We offer a range of garage equipment and spare parts.

  • Product descriptions, specifications, and pricing are subject to change without notice.

  • We reserve the right to limit or refuse orders at our discretion, including for resellers or distributors.

3. Pricing & Payments

  • All prices are listed in INR (₹) and include applicable taxes unless stated otherwise.

  • We accept multiple payment options. Your payment information is processed securely via trusted gateways.

  • In case of pricing errors, we reserve the right to cancel or adjust your order after notifying you.

4. Shipping

  • Orders are usually processed within 1–3 business days.

  • Delivery timelines depend on your location and product type.

  • You can read more about this in our Shipping & Returns Policy.

5. Returns & Replacements

  • Return requests must be raised within 3 days of delivery and are subject to approval.

  • Items must be unused, in original condition, and accompanied by proof of purchase.

  • Certain items (e.g., electrical parts, special orders) may not be eligible for return.

Please refer to our full Shipping & Returns Policy for more information.

6. Intellectual Property

All content on this site—including logos, images, product descriptions, and text—is the property of THE ANZO EQUIPMENT AND SPARE PARTS and may not be reproduced or used without permission.

7. User Conduct

You agree not to use the site:

  • For any unlawful purpose.

  • To attempt to gain unauthorized access to systems.

  • To transmit viruses, malware, or harmful code.

Any misuse of the website may result in restricted access or legal action.

8. Third-Party Links

Our website may include links to third-party websites. These are provided for convenience and do not imply endorsement. We are not responsible for the content or practices of these external sites.

9. Limitation of Liability

We do our best to provide accurate information and high-quality products, but we do not guarantee that our site will always be error-free, uninterrupted, or that defects will be corrected. Under no circumstances shall THE ANZO EQUIPMENT AND SPARE PARTS be liable for any direct or indirect loss arising from your use of our website or products.

10. Governing Law

These Terms and Conditions are governed by the laws of India, and any disputes shall be resolved in the jurisdiction of New Delhi, India.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with the updated date. Your continued use of the site signifies acceptance of any revised terms.

12. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at:

THE ANZO EQUIPMENT AND SPARE PARTS
📍 Plot No. 1, KH. No. 64-19/2, Industrial Area, Netaji Subhash Vihar, Tikri Kalan, New Delhi – 110041
📞 +91 9220503343
✉️ theanzoequipment@gmail.com
🌐 https://theanzo.in

Shipping Policy

  • Order Processing: Orders are typically processed within 1–3 business days (Mon–Sat). You’ll receive an order confirmation and tracking information once your shipment is dispatched.

  • Shipping Coverage: We deliver across India via trusted courier partners. For specialized equipment or bulk orders, our team may contact you for delivery coordination.

  • Delivery Time: Estimated delivery time is 4–10 business days, depending on your location and the type of product ordered.

  • Shipping Charges: Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

  • Special Handling: Larger garage equipment may require special delivery arrangements. We will keep you informed throughout the process.

Return & Replacement Guidelines

We take great pride in the quality and reliability of our products. Every item is carefully inspected before dispatch. However, if an issue arises, we’re here to help within a structured process:

  • Eligibility Window: Requests for return, replacement, or support must be raised within 3 days of delivery.

  • Conditions for Acceptance: Items must be unused, in original packaging, and in the same condition as received. Proof of purchase and photographic evidence may be required.

  • Non-Returnable Items: Due to the technical nature of some products, certain items (including electrical components and special-order parts) may not be eligible for return.

  • Approval Process: All return or replacement requests are subject to inspection and approval by our support team.

  • Return Shipping: If approved, customers may be responsible for the cost of return shipping unless the item was damaged or incorrect.

Need Help?

For assistance with an order, shipping update, or to report a product issue, our customer care team is just a message away. Reach out to us at:

📞 +91 9220503343
✉️ theanzoequipment@gmail.com
🌐 https://theanzo.in

We’re committed to supporting our customers with transparency, efficiency, and reliable service every step of the way.

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